Young Aussies Turn To AI For Mental Health Help

Startling new research from the US shows nearly one in five young people are turning to artificial intelligence (AI) chatbots for advice on their mental health. What's more concerning is that a large majority — almost two-thirds — haven't told anyone they're doing it. While this report comes from America, it’s a fair bet that similar trends are emerging or will emerge here in Australia.

For many young people, especially those aged between 12 and 21, AI offers a discreet and always-available option when they're struggling. It's easy to see why. These chatbots are often free, accessible on their phones, and don't come with the perceived judgment or waiting lists that can be part of traditional mental health services. This accessibility is a double-edged sword, though, offering a quick fix but potentially missing the depth and nuance a human professional provides.

While AI can be helpful for simple questions or finding resources, it’s not designed to replace complex mental health support. Chatbots can’t understand personal contexts, emotional subtleties, or recognise serious warning signs the way a trained therapist or counsellor can. There's also the hidden risk of privacy, with young people sharing sensitive personal information with an AI that might not offer the same confidentiality as a medical professional.

This trend should spark important conversations in families, schools, and even our healthcare systems. We need to help young people understand the limits of AI for serious mental health issues and encourage them to speak to trusted adults or professionals. It's about finding a balance: using AI as a helpful tool for general information, but always knowing when to seek human support for the bigger stuff. For parents and guardians, it’s an important reminder to check in with the young people in their lives, and keep an open, non-judgmental line of communication.